I’ve owned two of these for over a year now, and they are still in good shape. So here’s what I know so far;- It’s very comfortable. I find my cats napping in there fairly often.- It’s sturdier than it looks. One of my cats has been pretty rough on it, scratching at the mesh window part. It’s not damaged yet.- It comes with a nice cozy fleece bed that is removable if you need to wash it.- There’s a stiff board sealed underneath the fleece bed that helps making the fleece bed and bottom of the carrier more sturdy.- There’s a little zip opening at the top (you can see it in the pictures), very convenient to comfort your pet during a trip to the vet without having to open the front of the carrier and risking your pet escaping.- Sleeve pockets on the side are convenient to store things like vet paperwork, toys, treats, etc.- The large size carrier is the perfect size for my small female cats. One is a little under 8 pounds, the other 10 pounds. Anything smaller would not leave them enough room to be comfortable in there.- I had to make a small adjustment when I received the carriers; the rings for the buckles looked as if they were about to fall off due to the zipper ring being too loose (and sure enough, one of them did come off while I was zipping the front). Tightening it to secure the buckles ring to it with a tool seemed to have fixed it, but I wish I didn’t have to do that.- Both carriers came with padded shoulder straps (removable). Very useful to keep your hands free.- One side of the carrier is all mesh, the other side has a mesh window, and the bottom part has a mesh pocket on the outside of the carrier. The top of the carrier also has mesh so you can see your pet inside.- It was cheaper than a lot of other pet carrier I looked at.- You can use this carrier to carry your pet with you on a flight, which is one of the reasons I bought it. I didn’t use it for that yet tho, but when I do I’ll update.- Has a luggage tag on one of the straps.Overall I’m pretty pleased with this. However I would recommend the large carrier, unless your pet is incredibly tiny.